Three-Year Limited Warranty

For three (3) years from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:

Structural Frame Components including:

• Main Frame  
• Fork
• Seat Post  
• Tiller Frame

Two-Year Limited Warranty

For two (2) years from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship. Any warranty claims for electronic assemblies may become void if damage results from the use of parts/accessories that are not Pride original parts and are not purchased through an authorized Pride provider:

Electronic Assemblies including:  

• Electronic Controllers  
• Harnesses  
• Any Other Electrical Subassembly

One-Year Limited Warranty

For one (1) year from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:

• Drivetrain  
• Motor Brake (electronic function ONLY)  
• Bushings  
• Bearings 
• Brake  
• Chargers

NOTE: Starting from date of product delivery, battery charge must be maintained to ensure warranty coverage. For mobility products which are not used regularly, or during periods of storage prior to and after purchase date, batteries must be charged once a week, for 24 hours. Failure to do so will void battery warranty.

NOTE: For Lithium-ion battery warranty information, refer to the Lithium Warranty Insert: Click here

WARRANTY EXCLUSIONS

This warranty does not extend to those items which may require replacement due to normal wear and tear.

• Shrouds  
• Motor Brushes  
• Upholstery and Seating
• Brake Pads 
• Tires and Tubes  
• Fuses/Bulbs
• Circumstances beyond the control of Pride
• Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically authorized, IN ADVANCE, by Pride Mobility Products
• Repairs and/or modifications made to any part without specific consent from Pride

Exclusions also include components with damage or failure caused by:

• Parts/accessories that are not Pride original parts and are not purchased through an authorized Pride provider.
• Contamination
• Abuse, misuse, accident, or negligence
• Battery fluid spillage or leakage
• Use other than normal design specifications
• Improper operation, maintenance, or storage
• Acts of God or Nature

NOTE: If there is an increase in the operational noise level in the transaxle, the warranty does not apply. An increase in operational noise level usually occurs due to abusive and excessive strain on the scooter.

NOTE: Gradual deterioration in performance because the battery has been left in a discharged state, left in cold conditions for an extended period of time, or worn out through heavy use is not covered.